Privacy Policy for sylorinthaq.com

At sylorinthaq.com, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with Australian laws, including the Privacy Act 1988 (Cth).

Information We Collect About You

We collect different types of information to provide our services, improve user experience, and meet legal obligations.

• Personal information such as your name, contact details, and email address is collected when you create an account or contact us through our website forms.
• Technical data including your IP address, browser type, device identifiers, and access times is automatically gathered when you visit our website.
• Usage data reflects how you interact with our website, such as visited pages, clicked links, and preferences for customising your experience.
• We collect cookies and similar technologies to optimise site performance, remember preferences, and provide analytics insights. For more, see our cookie policy.

How We Use Your Information

Your information helps us provide, personalise, and enhance our digital services while maintaining legal compliance.

• To create and manage your account, respond to inquiries, and provide requested information, products, or services.
• To monitor website performance, detect and address technical issues, and protect against fraud or misuse.
• To personalise site content, emails, and advertising based on your interests and previous interactions.
• To send important updates, newsletters (if subscribed), and relevant marketing communications that match your preferences.

Legal Basis for Processing Data

We process your data as required by law and to fulfil our contractual obligations to you.

Where legally required, we rely on your consent, contractual necessity, or our legitimate business interests as the basis for processing your data, always ensuring your rights and interests are protected.

Information Sharing

We do not sell your personal information. However, we may share data as described below:

• With trusted service providers who help us operate the website, deliver services, or analyse performance—under strict confidentiality agreements.
• With government agencies or legal bodies when required by applicable law, regulation, or valid legal process.
• With third parties in the context of business transfers such as mergers, acquisitions, or asset sales, always ensuring data protection continuity.

Data Security

We employ industry-standard security practices, including encryption, firewalls, and secure servers, to protect your data from unauthorised access, loss, or misuse. While we strive to safeguard your information, no online system can be entirely immune from risks. We encourage users to select strong passwords and exercise caution when sharing sensitive data online. If you suspect a security breach, please contact us immediately.

Your Rights

You have rights regarding the personal data we hold about you, subject to Australian privacy laws.

• Request access to the personal information we hold on you and receive it in a structured, commonly used format.
• Request correction of any inaccurate, incomplete, or outdated data relating to your profile or activities.
• Request deletion or restriction of your data, except where we are legally obliged to retain it.
• Opt out of certain types of data processing, such as direct marketing communications, at any time.

Use of Cookies

We use cookies to enhance your site experience, remember your preferences, and provide analytical data. Specific cookie practices are detailed in our Cookie Policy.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy questions or requests about your personal information, reach out using the contact information below. We are committed to prompt, respectful communication.

Changes to This Policy

We review and update our privacy policy periodically to reflect changes in laws, practices, or our services. We encourage you to check this policy regularly for updates.